Vacancy details

Job title: Sales Assistants - Part Time
Job ref: CEJA/JA18/WELM/SA
Description: Our Story

Since it launched in Brooklyn, NY in 2002, west elm has been helping customers express their personal style at home. Our mission is three-fold: 1) we offer CHOICE in our products and services, helping customers create a home that tells their story, 2) we build COMMUNITY with customers, collaborators and associates, connecting like-minded strangers through inspiration, conversation, events and activities, and 3) we focus on CONSCIOUSNESS and honest business practices in everything we do, from handcrafted products to supply chain transparency + sustainability.
Our Stores + Community

Our home base is nestled down under the Manhattan Bridge in DUMBO, Brooklyn, and our 65+ retail stores can be found in the United States, Canada, Australia and the UK. We're a member of the Williams-Sonoma, Inc. portfolio of brands. Our UK business was launched in 2013 with the opening of our flagship store on Tottenham Court Road & enhanced by a successful online business. December 2018 see the opening of our third store in Westfield

Sales Assistant Part Time


Provide customers with a unique shopping experience by offering excellent customer service. Utilise effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.


*Provide sincere, friendly and energetic customer service by demonstrating World-Class service *standards.
*Achieve established sales and contest goals.
*Maintain knowledge of current sales and promotions.
*Assist customers with special services including: locating merchandise, catalog orders, special orders, *back orders, charge sends, courier deliveries, and furniture orders.
*Utilise effective selling techniques to build multiple sales and increase productivity.
*Demonstrate comprehensive product knowledge, including features and benefits.
*Efficiently and accurately perform register transactions (e.g. sales, returns and exchanges, etc.)
*Assist in implementation and maintenance of visual merchandise presentation, signage and lighting.
*Uphold store maintenance and cleanliness standards.
*Straighten, clean and help maintain stockroom as needed.
*Process, ticket, and restock merchandise as needed.
*Perform other duties as assigned by management.
*Comply with all Company policies and procedures.


1-2 years retail sales experience required
1-2 years customer service experience
Proven ability to prioritise and handle multiple tasks simultaneously

Skills / Knowledge /Competencies:

Excellent verbal/written communications skills.
Proficient Computer skills.

Physical Requirements:

Ability to be mobile on the sales floor for extended period of time
Ability to operate a POS sytem
Area: Westfield
Job Type: Sales Assistant
Town/city: Shepherd's Bush
Region: London
Country: United Kingdom
Job type: Permanent
Hours: Part-Time
Salary: Competitive
Application deadline: 28 February 2018
Start date: ASAP

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