Vacancy details

Job title: Deputy Manager
Job ref: JA/JAN18/UR/DM
Description: Department Manager

Overall Job Function:

Responsible for category sales, customer service, profitability, and inventory management.
Manages a team within a department according to the company values, standards, policies, and procedures and is responsible for all people development functions.


1. Sales management
Make sure achieving category sales target by following store sales plan and managing daily, weekly, and monthly sales operation.
Analysing sales report, indicating key issue, making development plan, and acting when sales goes down.

2. Product management
Assist to perfect product management process.
Responsible for new product and visual merchandising.
Responsible for tracking product sales movement and analysing sales report for best seller and unsalable garments.
Responsible for making sales plan by analysing product information and relevant data
Effectively control and manage inventory.
Routinely report sales to store manager.

3. Operation management
Monitor daily shift work and assure store operation smoothly.
Assure store operation under company standard process and procedure.
Assure store VM in UR way.
Monitor and manage VM routinely to provide customer high standard satisfaction at any time.

4. People management
Coach and train sales associates, making sure sales associate complete work independently.
Assist store management to build sales associates development plan.
Daily store operation work.

Skills, ability, and Requirements:

Ability to provide leadership, motivate and develop our staff through company values.
Excellent written and verbal communication skills.
Proven organizational and analytical skills.
Ability to be proactive to drive sales by creating selling opportunities.
Strong merchandising skills with the ability to drive the business through creativity and extensive fashion knowledge.
Ability to work strategically, tactically, and operationally.
Ability to multitask in a fast-paced environment.
Ability to establish effective routines for excellent communication with all members of the team to maximize productivity.
Ability to provide feedback in a constructive and professional way.
Ability to handle conflict and resolve problems constructively.
Experience in administrating progressive discipline process and performance management.
Open availability including evenings and weekends; ability to work flexible hours and extended hours at times
Job Type: Assistant Manager
Area: Westfield
Hours: Full Time
Town/city: Shepherd's Bush
Region: London
Country: United Kingdom
Job type: Permanent
Hours: Full-Time
Salary: Excellent
Benefits: Bonus; Staff Discount; 
Application deadline: 26 January 2018
Start date: ASAP

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